Privacy Policy

Future Lifestyle Fashions Limited (“FLF”) respects your privacy. Consistent with our commitment to providing you satisfying and helpful information about us, we have found that collecting Personal Information (defined below) through www.futurelifestyle.in, www.brandfactoryonline.com and any other website as may be launched by the Company from time to time (collectively referred as the "Company’s websites") or at the Company’s stores, including but not limited to “Central” , “Brand Factory”, “aLL”, and other exclusive brand outlets (referred to in this Privacy Policy as the "Stores"), helps us better understand the products and services most helpful to you. Our Privacy Policy describes the types of information we gather online and in our Stores and how we use this information. Please read this information carefully.

By accessing the Company’s websites and shopping in our Stores, you agree to be bound by the Privacy Policy. This Privacy Policy may be updated from time to time. Accordingly, you should check the date of this Policy (which appears at the top of this page) and review any changes since the last version. If at any time you do not agree to the terms of this Privacy Policy, please do not use the Company’s websites and refrain from purchasing from us.

Use of Information Collected by Us

FLF may collect two types of information about users: "Personal Information" (such as name, email address, mailing address, phone number, credit card number and the items you purchase) and "Aggregate Information" (such as information about how many users log on to the Company’s websites on a daily basis or frequency of customer visits to FLF Stores).

We use customer information in an effort to improve your shopping experience and to communicate with you about our products, services, promotions and contests. We may also use this information to make offers to you, to help us target specific products and services to you, and to help us develop and improve our Company’s websites and Stores and tailor the Company’s websites and Stores to your interests.

Personal Information Collected Online by the Company’s websites and at Our Stores

Personal Information is collected online by us or our service providers (e.g., such as MindViz Tracker) on our behalf when users voluntarily register with the Company’s websites. We may receive personal usage and demographic information from our Stores and from third parties we work with.

In our Stores, Personal Information is collected from you in a number of ways, including the following:

• When you purchase products from our Stores, we may collect your name, address, email address, telephone number(s) and credit card information (with the expiration date). In addition, we collect transaction information related to your purchase (such as what you bought, the price you paid, the payment method you used and if the product was on sale).
• When you apply for a credit card account through our Stores, we may also collect income, employment information and credit information, such as credit cards owned by you, in addition to identifying information, such as your name, address, telephone number(s), email address(es), income and employment status.
• When you fill out a tailoring order or instruct us to mail product to another location, we may collect your name, address, email address, telephone number and credit card information.
• When you fill out any in-store promotional surveys, we may gather certain Personal Information, such as your opinions on specific products and/or services, in addition to identifying information, such as your name, address, telephone number(s), email address(es), income and employment status.

Aggregate Information Collected Online by the Company’s websites and at Our Stores

Aggregate Information is non-personally identifiable/anonymous information about you, such as age, gender, types of products purchased, frequency of Store visits, the Company’s websites pages you access most frequently or search terms you enter. Aggregate Information is used in a collective manner, and no single person can be identified by that compiled information. For example, the number of people who shopped at the Company’s websites during a specific time period or the number of people who shopped at our Stores who are 25 years of age is Aggregate Information that does not personally identify a specific user. The Company’s websites and our Stores collect Aggregate Information.

Sharing Information with Third Parties

The Company’s websites does not share, sell or trade with third parties your Personal Information gathered online, such as email addresses, Personal Information collected as part of an online survey or other specific details about you, except with your consent or as described in this Privacy Policy. The Company’s websites does not contribute to or participate in cooperative databases, which give other companies access to such Personal Information.

The Personal Information and Aggregate Information collected at our Stores may be shared with the Company’s websites as well as reputable third-party organizations to contact consumers for marketing and promotional purposes. Third party contacts to our customers may be initiated only by postal mail. Except as described in this Privacy Policy, our Stores will not share your telephone number or e-mail address. In addition, in the event that you apply for a credit card account, our Stores may share the Personal Information we have collected with credit card companies and credit agencies.

The Company’s websites and our Stores may divulge Personal Information if such action is required for FLF or any of our service providers or consultants to comply with any valid legal process, such as a subpoena, search warrant, statute or court order, or any valid administrative request from a law enforcement agency. In addition, we may divulge Personal Information if we or any of our service providers or consultants believes that such disclosure is necessary to address any unlawful acts or acts that may endanger the health or safety of another customer or of the general public.

Service Providers

We may share Personal Information and Aggregate Information with our service providers, consultants and affiliates for our internal business purposes.

For example, we use the services of MindViz Tracker to help us measure the effectiveness of our advertising and how visitors use the Company’s websites. MindViz Tracker privacy policy is located at http://www.mvtracker.com. To utilize MindViz Tracker services, The Company’s websites uses web beacons (also called pixel tags or clear GIFs) and cookies, which are defined below and provided by MindViz Tracker on the Company’s websites. The type of information we collect includes products viewed and/or purchased, your location (state/zip code if you placed an order) and the Internet Protocol (IP) address of your computer. An IP address is a number that is automatically assigned to your computer whenever you surf the Web. The computers, which deliver the Web pages to you, automatically identify your computer by its IP address. When you request a page from the Company’s websites, our servers log your IP address. By supplementing our records, this information helps us learn things like what pages are most attractive to our visitors, which of our products most interest our customers, and what kinds of offers our customers like to see. Although MindViz Tracker logs the information coming from the Company’s websites on our behalf, The Company’s websites controls how that data may and may not be used.

Links to Other websites

The Company’s websites may contain links to websites other than our own. Those websites may have their own privacy policy, or no privacy policy at all. Neither we nor any of our service providers have any responsibility for those websites, and we provide these links solely for the convenience of our visitors. Such links may be to advertisers, content providers or other companies who may use our logo and/or style as a result of a co-branding agreement. These websites may send their own cookies to you and may collect information and use it in a way inconsistent with this Privacy Policy. We encourage you to review the privacy policies and terms of use of any third-party websites or services before providing any of them with any of your Personal Information. Neither FLF nor any of our service providers control the content that appears on these websites or take any responsibility for their content, nor should it be implied that the Company’s websites endorse or otherwise recommend such websites or their products or services offered.

Personal Information Collected by FLF and Correction Requests

You can ask us by mail for a summary of any Personal Information that the Company’s websites or Stores have retained about you. Please address your request to (MENTION DESIGNATION OF THE CONCERNED PERSON AND OFFICE ADDRESS). We will send such information for review only to the email address or mail address that we have on file for the visitor name that is associated in our database for such information.

If at any time you wish to change, correct or update your Personal Information, please send your request to (MENTION DESIGNATION OF THE CONCERNED PERSON AND OFFICE ADDRESS). Please be sure to include your email address, full name and postal address.

Additional Information

No transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under the control of the Company’s websites to intercept or access transmissions or private communications unlawfully. While we strive to protect your Personal Information, neither the Company’s websites nor any of our service providers can ensure or warrant the security of any information you transmit to us over the internet. Any such transmission is done at your own risk.

Limitation on Liability

IN NO EVENT SHALL THE COMPANY’S WEBSITES, THE STORES OR ANY OF THEIR AFFILIATED ENTITIES OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, EVEN IF THESE ENTITIES HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION, UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THE COMPANY’S WEBSITES.

These limitations shall apply notwithstanding any failure of essential purpose or the existence of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

Copyright

All content included in the Company’s websites, such as text, graphics, logos, button icons, images, audio clips and software, is the property of the Company’s websites or its content suppliers and protected by Indian copyright laws. The compilation (meaning the collection, arrangement and assembly) of all content on the Company’s websites is the exclusive property of FLF and protected by Indian copyright laws. All software used on the Company’s websites is the property of FLF or its software suppliers and protected by Indian copyright laws. Permission is granted to electronically copy and print hard copy portions of the Company’s websites for the sole purpose of placing an order on the Company’s websites or using the Company’s websites as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of the Company’s websitesis strictly prohibited.

Trademarks

All trademarks, logos, service marks and trade names are proprietary to FLF and its websites or other respective owners that have granted the Company’s websites, the right and license to use such intellectual property.

Registration, Accounts and Passwords

If you register and create an account on the Company’s websites you agree to be responsible for: (i) maintaining the confidentiality of passwords or other account identifiers which you choose, and (ii) all activities that occur under such password or account identifiers.

You agree to notify the Company’s websites of: (i) any loss of your password or other account identifiers and (ii) any unauthorized use of your password or other account identifiers. The Company’s websites shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section of the Terms of Use.

Disclaimer

The information, services, products offered for sale and materials contained in and/or advertised on the Company’s websites, including, without limitation, text, graphics and links, are provided on an "As Is" basis with no warranty. TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLF AND ITS SUPPLIERS DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS AND MATERIALS, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. In addition, FLF, its websites and suppliers do not represent or warrant that the information accessible via the Company’s websites is accurate, complete or current. We are not responsible for typographical errors. Price and availability information is subject to change without notice.

Limitation on Liability

IN NO EVENT SHALL FLF OR ANY OF ITS AFFILIATED ENTITIES OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, EVEN IF FLF HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION, UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THE COMPANY’S WEBSITES.

These limitations shall apply notwithstanding any failure of essential purpose or the existence of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

Applicable Law

The laws of India will govern these disclaimers, terms and conditions without giving effect to any principles of conflict of law.Please carefully read the following Terms of Use before using the Company’s websites. Byaccessing the Company’s websites, you agree to be bound by these Terms of Use. These Terms of Use may be updated from time to time. Accordingly, you should review any changes since the last version. If at any time you do not agree to these Terms of Use, please do not use this Company’s websites.